Call Us: 
Experienced. Local.
Commited to Saving Lives.
Heartbeat LLC provides American Heart Association training, workplace safety courses, and AED support to organizations across Michigan.
OUR STORY
Led by Tim O'Connor, Founder of Heartbeat LLC
Heartbeat LLC, a certified American Heart Association Training Center, was founded by Tim O’Connor more than 20 years ago with a straightforward goal: make emergency response training practical, clear, and accessible for organizations across Michigan. Since that time, tens of thousands of individuals have been trained by Heartbeat in American Heart Association CPR and First Aid.
Heartbeat brings real-world experience to every class and has a track record of serving businesses, churches, fire departments and the private sector for all their emergency medical training needs, helping them gain the confidence and skills to respond when it matters most.
“My mission is simple: give people the training, practice, and confidence to save lives.”
– Tim O’Connor
OUR TEAM
Meet Our Instructors
Tim O'Connor
Founder & Lead Instructor
Before founding Heartbeat, Tim O’Connor proudly served as a firefighter and EMT with the Kentwood Fire Department for 25 years. Throughout his career, he responded to countless emergency calls and witnessed firsthand how critical the first few minutes of an emergency can be.
Heartbeat was born from a simple but powerful realization: too often, bystanders wanted to help but lacked the confidence or training to act before EMS arrived. Tim started Heartbeat with the mission of equipping everyday people with the knowledge and confidence to step in when every second counts.
Known for his humor, approachable teaching style, and ability to put students at ease, Tim creates classes that are engaging, hands-on, and confidence-building. His goal isn’t just to teach CPR—it’s to ensure every participant leaves believing they can make a difference in a real emergency.
Today, Tim has trained thousands of individuals across Michigan, helping businesses, schools, churches, healthcare providers, and community organizations create safer workplaces and stronger communities. His reliability, passion for teaching, and commitment to excellence have made Heartbeat a trusted training partner for organizations throughout the state.
Carrie Biolchini
Co-Owner & Lead Instructor
Carrie Biolchini is the Co-Owner of Heartbeat and has been a lead instructor for over 12 years. Growing up in a family dedicated to emergency response and education, she spent much of her childhood alongside her father, attending classes and witnessing the impact that quality CPR training can have on individuals, families, and communities. Those experiences inspired her passion for teaching and helping others feel prepared to act when every second counts.
To further develop her knowledge, Carrie completed training through Great Lakes EMS, where she rode alongside AMR crews to gain firsthand experience in emergency medical response. Today, she has trained thousands of individuals across Michigan and is known for building genuine relationships with her clients, creating engaging, hands-on classes, and ensuring every participant leaves with the confidence to respond in an emergency. She is proud to continue Heartbeat’s mission of providing practical, high-quality training that helps make workplaces and communities safer.
Why Heartbeat?
Real Field
Experience
Training is led by professionals who understand emergency response beyond the classroom.
Organization-Ready Courses
Programs designed for workplaces, schools, churches, healthcare teams, and community groups.
Certification-Focused
American Heart Association certification cards are available for many of our courses.
Flexible Onsite Training
We bring training to your location and work around your team’s schedule.
OUR MISSION
Helping Teams
Respond With Confidence
Heartbeat’s mission is to prepare people to act when seconds matter. From CPR and AED training to MIOSHA-required safety courses, our goal is simple: clear instruction, hands-on practice, and training that helps people feel ready to respond.
Trusted by Organizations Across Michigan
Organizations choose Heartbeat because safety training needs to be clear, reliable and easy to coordinate. Heartbeat has an outstanding track record serving businesses, churches, fire departments and private-sector organizations for their emergency medical training needs.
Our team provides hands-on instruction, practical guidance and dependable support that helps organizations keep employees, clients, students, congregations and communities safer.
TESTIMONIALS
What Our Customers Are Saying
The trainers at Heartbeat LLC are knowledgeable, flexible and easy to work with. All their training sessions are fun, hands-on and our staff love coming to CPR trainings with Heartbeat LLC.
— Cherry Health Services
Heartbeat, LLC has been a trusted training partner for our company for nearly 30 years, and the impact of their instruction has been invaluable. Their instructors are engaging, bring real-world experience and consistently take the time to connect each training to our line of work. We consider our relationship with Heartbeat a true partnership and deeply appreciate the expertise and professionalism they continue to provide
— Construction Company
I’ve used Heartbeat for all my CPR training and AED needs due to the personal touch that comes with working with their whole team. They have been so easy to work with and make sure that everyone is equipped and ready for anything, through the real life experience they share.
— DHE Plumbing
Our experience with Heartbeat LLC was outstanding from start to finish. They provided first aid, CPR, and AED training for our management team. The entire process was professional, engaging, and incredibly well organized.
The instructor was knowledgeable, kind, and an excellent communicator, making everyone feel comfortable and confident throughout the training. They struck the perfect balance between being entertaining and informative, keeping our team engaged while ensuring the material was easy to understand and remember.
We were especially impressed with the hands-on training tools and technology they used, which made practicing skills efficient, realistic, and effective. Our team left feeling prepared and confident to respond in an emergency.
We highly recommend Heartbeat LLC to any organization looking for high-quality CPR, AED, and first aid training. They exceeded our expectations, and we look forward to working with them again in the future!
— Olivia’s Gift
Heartbeat LLC has been a trusted provider of CPR training and emergency response supplies for our organization for more than 15 years. Throughout that time, they have delivered high-quality training at our school campuses, corporate office, and annual Leadership Summit in downtown Grand Rapids.
Tim and his team consistently create an engaging, interactive training environment that helps participants feel comfortable and confident. Their ability to make CPR training both informative and enjoyable significantly reduces the anxiety that often accompanies this type of instruction. We greatly value their professionalism, expertise, and long-standing partnership.
— National Heritage Academy
Tim O’Connor and staff have been providing BLS Certification to Forest Hills Pediatrics for over 25 years. Heartbeat instructors always keep the teaching environment engaging and non-stressful. The instructors have real-world experiences which really help us to learn and feel more prepared to act should an emergency occur.
— Forest Hills Pediatric Associates
OUR TRAINING CENTER SERVICES
Hands-On Emergency Response Training Courses
As an AHA Certified Training Center, Heartbeat, LLC provides hands-on emergency response training courses that help participants build the skills and confidence to act when it matters. Each course is designed around clear instruction, guided practice and real response scenarios, giving Michigan organizations a reliable way to train teams, meet safety needs and stay prepared.
Frequently Asked Questions
Who should take Stop The Bleed Training?
This course is recommended for employees, volunteers, school staff, church teams, coaches, facilities teams, public-facing employees and community responders who may need to help during a severe bleeding emergency.
How long is the course?
Stop The Bleed Training is typically about 1 to 2 hours. Timing may vary based on group size, discussion, hands-on practice and site-specific procedures.
Does this course include hands-on practice?
Yes, hands-on practice is typically part of the course format. Participants may practice direct pressure, wound packing and tourniquet use.
Is this course only for medical professionals?
No. Stop The Bleed Training is designed for non-medical responders as well as workplace, school, church, community and public-facing teams.
Can Heartbeat train our team onsite?
Yes. Onsite group training is available for workplaces, schools, churches, clinics, childcare teams, industrial teams, facilities teams and community organizations.
Can this course be combined with other safety training?
Yes. Many organizations combine Stop The Bleed Training with First Aid, CPR, AED, Fire Extinguisher, Bloodborne Pathogens or MIOSHA-related training.
Do participants receive documentation?
Participants may receive completion documentation or a participation record depending on the training format and organization needs.
Should our organization have bleeding control kits?
Bleeding control kits can support emergency readiness when staff or volunteers are trained to use them. Heartbeat can discuss kit awareness and training needs during scheduling.
Still have questions?
Our team at Hearbeat is here to answer all of your questions. Share with us your group size, location, participant roles and training goals, and we’ll help you choose the right safety training course and provide easy next steps.